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| We offer business technology solutions |
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Telephone System Platforms including
Traditional Voice, VoIP and Hosted IP
Avaya
Cabling and Wire
Structured Low Voltage Copper Cable
Cat5, Cat5e, Cat6
Coaxial Cabling
Fiber Optics
Extend Services Demarcation
Messaging Systems
Voice Mail
Unified Messaging for Voice Mail, E-mail and Fax
Speech Recognition - IVR
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| Support |
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Planning, Designing, Implementing
Avaya Maintenance Support
BLS Maintenance Support
Contact Center Service
Dial Tone Provider reconciliation service
National Rollouts
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 Maintenance Support Contracts |
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| - BLS offers AVAYA or BLS Service Contracts for the second and each subsequent year after your equipment purchase. Contracts include hardware and service maintenance. This naturally ensures continued high-quality service to both your system and employees. Coverage is available 8-5 M-F or 24 x7. |
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| Remote Alarm Management/Monitoring 24/7 |
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| - Alarms are diagnosed and tested the moment the alarm appears to our engineers. Remote Alarm Management is outlined to identify and forewarn about alarms on your Avaya PBX system. BLS will then connect to your system, test and repair issue as necessary. Continuous 7-day-a-week; 24-hour-a-day monitoring of your system(s). This proactive monitoring of your system ensures continuous service and reduction in outages. |
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| Disaster Recovery |
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- Disaster recovery is the process, policies and procedures related to preparing for recovery or continuation of technology infrastructure critical to an organization after a natural or human-induced disaster. Disasters are unplanned events that interrupt business operations and seriously impact the customers you serve. Our Disaster Recovery Programs are cost effective to ensure that your business operations and the customers you serve are your priority in the event of a disaster.
BLS’s Disaster Recovery services provide a business cohesive solution for voice and data infrastructure for companies of all sizes. Our team of technical professionals is experienced in developing customized recovery programs. We will work closely with your company to ensure that seamless activation and Disaster Recovery Programs are designed to the specifications and needs of your organization.
Disaster Recovery Planning can eliminate or reduce:
Lost Revenue
Lost Productivity
Business Interruption
Company Reputation and/or Image
Lost Market Share |
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| Desktop Support Services |
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| - BLS Communications can supply a resource to strengthen your support even if your company already has a help desk to enhance your current help desk support personnel, add additional skill set or be of assistance with overflow. This service also allows those without an IT department save time and money contracting a technician to be dispatched. We have BASIC SUPPORT plans that include most of the common of applications that are in use. These include Microsoft applications. Adobe Reader, Adobe Standard, Email Clients and Web Browsers. We also have ADVANCED SUPPORT that provides support for third part produced software. For example, accounting applications, home grown applications, etc. Remote sessions are utilized for quick and convenient service to trouble-shoot and resolve issues with your end-user desktops and laptops (8x5/or 24x7 plans available). |
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| Account Management |
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- Our Account Management team delivers superior customer service. We do not want you to feel overwhelmed, so our account managers are here to help. Our team will find solutions to all your technology needs, and be your trusted advisor. We can help guide you to make the right decision for your business telephone system. Your Account manager will suggest and provide a world class communications solutions by Avaya tailored to meet your individual needs of your business.
BLS recognizes that many of our competitors are selling similar technology.
However, we sell the very best by being an Avaya Business Partner. Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness
What separates us…… is our drive and passion to help our customers meet and exceed their goals. We pride ourselves in delivering after care support. You will continue to hear from our Account Management team. You are appreciated and not forgotten. It is the responsibility of our Account Management team to provide continued updates on technology and help you achieve the result you desire.
Communication has and always will be the key to any successful business. We are able to design, install and maintain solutions. Our highly skilled project management team plan, monitor and control all aspects of our solution implementation to achieve your objectives on time and to agreed costs, quality and performance.
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| FINANCING |
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- BLS Communications is able to offer a comprehensive range of finance solutions through our finance partner Avaya Financial Services, to help your acquisition of telecom equipment we are able to finance:
Equipment
Software
Training
Installation
Consulting
Financing your acquisition from BLS can help
Reduce costs and conserve valuable capital
Enhance investment returns by mapping payments to benefits
Optimize IT budgets with flexible payment structures
Acquire the technology you need now and scale as needs change
Affordably acquire the right solution for your business
Financing is one of the easiest and most affordable ways for your company to acquire the products and services you need, when you need them.
It gives you access to alternative funding and future budgets - helping you conserve valuable capital and overcome budget constraints. It improves your ability to budget and forecast effectively, and enables budgeting predictability.
Avaya Financial Services' offering is comprehensive and flexible, and with quick approvals and simple documentation, you can have access to the right communications solution today.
The Advantages of Leasing
Operating leases offer a much lower Total Cost of Ownership than traditional Finance Leases, typically saving 20% over 3 years.
Lease rentals are treated as a business expense therefore any lease payments will reduce your corporation tax bill.
Leasing enables you to access future budgets and purchase the system you need today, helping you conserve capital and overcome budget constraints.
Leasing enables you to utilize your budget more effectively and as its stand alone it will not affect your existing lines of credit.
Leasing provides the lowest cost of entry to Avaya technology and is ideal if you have limited cash/budget or prefer not to make an upfront payment.
Finance Lease
Finance leases take the total cost of the equipment and spread that across the lifetime of the equipment enhancing the business case to make the acquisition and accelerating the benefits.
All Finance lease rentals are treated as a business expense and will therefore reduce your tax bill. |
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